Diamonds-usa review 98, This 'concierge' type service made me feel like royalty-------J. Arima California , USA

Tuesday, July 22, 2003

From: J. Arima mrarima@earthlink.net>
To: david@diamonds-usa.com

Subject: Diamonds USA - An Outstanding Customer Experience!

Date: Sun, 20 Jul 2003 22:19:16 -0700

Dear Diamonds USA,

When I decided to buy my wife an upgraded stone for our 5-year anniversary, I believed that to get the highest quality stone for my money I would need to buy off an Internet wholesaler. After browsing various on-line dealers, I confirmed my belief that Internet dealers beat retail stores in terms of selection, quality and price. My first step was to find companies that carried the specific stone cut, clarity, color and carat I wanted for my wife.

Once I did find several dealers that offered my type of stone, the next step was finding a dealer that offered a competitive price, and more importantly, a dealer that demonstrated the honesty and customer guarantees that anyone seeks when spending over $8,000 on-line without seeing the diamond in person.

After researching literally dozens of dealers on the Internet and at wholesale and retail outlets throughout southern California and Nevada, I found that Diamonds USA was the dealer I wanted to do business with. It ended up my experience at Diamonds USA went far above my expectations.

The stone was mailed immediately with all certifications, and I was contacted throughout my buying experience by my Diamonds USA customer service representative. This 'concierge' type service made me feel like royalty, and dispelled any anxiety I had about buying over the Internet.

I cannot say enough about my experiences at Diamonds USA. The diamond is just dazzling, and the service was impeccable.

I strongly recommend Diamonds USA to anyone wanting to buy a stone over the Internet.

J. Arima California , USA