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Diamonds-USA Satisfaction Policy

At Diamonds-USA we believe in total and customer satisfaction.Our management and customer service team work hard to ensure our customers are always happy, and regularly return for anniversaries and recommend our company to friends and family.

Our business has grown on this concept which is why we pioneered the 'Satisfaction Guarantee' often copied but never duplicated by our rivals,our guarantee is a true no questions asked full refund / replacement policy if you’re not 100% satisfied.

After years in the business building our brand, credibility and customer loyalty, we've developed two unbeatable satisfaction guarantees:

30 Days Return - No Questions Asked

We give you 30 days from the day you signed for the package to inspect it. The item is then yours to keep and love forever.

In case you return your purchase-you get full refund.

Jewelry Guarantee

 

We create jewels-mainly engagement rings- to the highest finish quality, we use goldsmiths and setters of the highest proficiency.


Nevertheless we give 1 year guarantee for all products including rings:

Guarantee for Cracks:

If within one year of purchase a crack will appear for no reason, we will exchange the ring or repair it to a new condition.


Guarantee for loosing pave set diamond off your ring:

If within one year of purchase a small side diamond will fall we will send you a replacement diamond free of charge to insert it locally.



David Braverman

Diamonds-USA.com

Third generation Family owned business

1-877-300-2394




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